Dine Deals Inc. ("Dine Deals," "Company," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Platform").
This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), and other applicable Canadian privacy laws.
By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our Platform.
We collect information that you voluntarily provide when using our Platform:
Account Information: Name, email address, password, phone number, and profile picture
Restaurant Partner Information: Business name, owner name, business address, phone number, operating hours, menu information, and business logo
Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
Communications: Messages, feedback, reviews, and customer support inquiries
Dietary Preferences: Food preferences and dietary restrictions (e.g., Halal, Vegan, Vegetarian, Gluten-Free)
When you use our Platform, we automatically collect certain information:
Device Information: Device type, operating system, unique device identifiers, browser type, and version
Log Data: IP address, access times, pages viewed, referring URL, and actions taken on the Platform
Location Data: Precise geolocation data from your device (with your consent) to provide location-based services
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
We collect analytics data to understand how users interact with our Platform:
Clicks: We track which deals, restaurants, and features you click on to improve recommendations
Views: We record which deals and restaurant profiles you view, including view duration and frequency
Redemptions: We track deal redemptions, including the time, location, and restaurant where redemptions occur
Search Queries: We collect search terms to improve our search functionality and deal recommendations
App Usage Patterns: Session duration, feature usage, and navigation patterns
⚠️ IMPORTANT: Location services are required for core Platform functionality.
We collect and use your location data for the following purposes:
Nearby Deals: To show you deals from restaurants in your vicinity
Redemption Verification: To verify that you are at or near a restaurant location when redeeming a deal
Personalized Recommendations: To provide deal recommendations based on your location and travel patterns
Restaurant Discovery: To help you discover new restaurants in your area
Real-time Notifications: To send you notifications about nearby deals when you are in proximity to participating restaurants
Precise Location: GPS coordinates from your device (when app is in use)
Approximate Location: General geographic area based on IP address
You can control location permissions through your device settings. However, disabling location services may significantly limit your ability to use the Platform, including the inability to discover nearby deals or redeem offers at restaurant locations.
We use the information we collect for the following purposes:
Creating and managing your account
Processing deal redemptions and tracking rewards
Providing personalized deal recommendations
Improving Platform functionality and user experience
Developing new features and services
Sending transactional emails (account verification, password resets, redemption confirmations)
Sending promotional communications (with your consent)
Responding to customer support inquiries
Sending important service announcements and updates
Analyzing usage patterns to improve our services
Measuring the effectiveness of deals and promotions
Generating aggregated, anonymized reports for Restaurant Partners
Conducting market research and trend analysis
Detecting and preventing fraud, abuse, and security incidents
Verifying user identity and preventing unauthorized access
Enforcing our Terms and Conditions
Complying with legal obligations
We do not sell your personal information. We may share your information in the following circumstances:
When you redeem a deal, we share limited information with the Restaurant Partner, including your Redeem Code and redemption details. We may also share aggregated, anonymized analytics data (clicks, views, redemptions) with Restaurant Partners to help them understand deal performance.
We share information with third-party service providers who perform services on our behalf, including:
Cloud hosting and data storage providers
Payment processors
Email and communication service providers
Analytics and performance monitoring services
Customer support platforms
We may disclose your information when required by law, legal process, or government request, or when we believe disclosure is necessary to:
Comply with applicable laws, regulations, or legal proceedings
Protect the rights, property, or safety of Dine Deals, our users, or others
Detect, prevent, or address fraud, security, or technical issues
Enforce our Terms and Conditions
We use cookies and similar tracking technologies to collect and store information about your interactions with our Platform.
Essential Cookies: Required for basic Platform functionality (authentication, security)
Performance Cookies: Help us understand how users interact with our Platform
Functional Cookies: Remember your preferences and settings
Advertising Cookies: Used to deliver relevant advertisements (with your consent)
You can control cookies through your browser settings. However, disabling certain cookies may affect Platform functionality. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Account Information: Retained while your account is active and for 90 days after account deletion
Transaction Data: Retained for 5 years for tax and legal compliance
Analytics Data: Retained in aggregated, anonymized form indefinitely
Location Data: Retained for 12 months, then anonymized
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit and at rest
Secure password hashing using industry-standard algorithms
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Employee training on data protection practices
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Under Canadian privacy law (PIPEDA), you have the following rights regarding your personal information:
Right to Access: Request a copy of the personal information we hold about you
Right to Correction: Request correction of inaccurate or incomplete information
Right to Deletion: Request deletion of your personal information (subject to legal retention requirements)
Right to Withdraw Consent: Withdraw consent for data processing at any time
Right to Complain: File a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.
Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.
Your information may be transferred to and processed in countries other than Canada, including the United States, where our service providers are located. These countries may have different data protection laws than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.
Our Platform may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access through our Platform.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our Platform and updating the "Last Updated" date. For significant changes, we may also send you an email notification. Your continued use of the Platform after such changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:
Dine Deals Inc. - Privacy Officer
181 Dundas Street East
Toronto, ON M5A 0N5
Canada
Email: privacy@dinedeals.ca
Phone: +1 (660) 283 0459
You may also file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
© 2026 Dine Deals Inc. All rights reserved.